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Explore sunlott Terms and Account Policies

Q: How do I request a copy of the personal data sunlott holds on me?

Email support@sunlott.co with the subject 'Data Access Request' from your registered address. After we verify your identity, we will prepare and send a complete export of your account data within 15 business days.

Q: What should I do if I believe sunlott has processed my data incorrectly?

Contact our compliance desk at support@sunlott.co with details of the concern. We investigate all data-processing complaints and aim to respond with findings and any corrective action taken within 10 business days.

sunlott operates under a clear legal framework so you always know where you stand — from how your account data is stored to how disputes are handled and…

Jurisdiction-Aware TermsData Retention PolicyAccount Rights ProtectedIndian Law ComplianceTransparent Cookie Use

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Browse Our Terms, Jurisdiction and Scope

sunlott Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms and conditions apply to all accounts created on sunlott.co and govern how you use the platform, how we process personal data, and what rights you hold under applicable Indian law. Where local regulations restrict access, those restrictions take precedence and availability is determined entirely

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by local law. We update these terms periodically; the date of the most recent revision appears at the footer of the legal document. Any continued use of the account after a revision is posted constitutes acceptance of the revised terms. Payment context — including deposits via
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UPI, Paytm, and PhonePe — is also governed by these terms, meaning we only process payments through channels that comply with applicable financial regulations in India.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have a question about our terms, want to raise a legal query, or need to understand how a specific clause applies to your account…

HOW WE HANDLE THIS

Open and Accountable: Data, Cookies and Security

We handle your account data with documented processes for storage, access, and deletion.

Data Storage

Your personal data — name, contact details, payment references for UPI, Paytm, and PhonePe transactions — is stored on encrypted servers. We retain it only as long as your account is active or as required by applicable Indian financial regulations.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand how pages are used. You can manage cookie preferences through the settings panel in your account dashboard at any time without affecting core functionality.

Account Security

Passwords are hashed and never stored in plain text. Two-factor authentication is available for your account and we recommend enabling it. Any suspicious login attempt triggers an automatic alert to your registered email address.

Data Retention

We keep transaction records for up to seven years to satisfy Indian financial compliance requirements. Non-transactional profile data is deleted within 30 days of a verified account closure request submitted through the support channel.

Your Right to Access

You may request a full export of the personal data we hold on your account by emailing [email protected] with the subject line 'Data Access Request'. We aim to deliver the export within 15 business days of identity verification.

Requesting Changes

To correct inaccurate data, update contact details, or request erasure of non-mandatory data, log in and use the account settings page or contact us directly. We confirm every change with a timestamped notification to your registered email.

Frequently Asked Questions About sunlott Legal Terms

These questions cover the most common points around your rights, our data practices, and how our legal terms apply to your account on sunlott.co.

Our terms apply to all accounts registered on sunlott.co. Access and eligibility depend on local law and are available only where local law permits. If local regulations restrict use, those rules take precedence over our platform terms.

Email [email protected] with the subject 'Data Access Request' from your registered address. After we verify your identity, we will prepare and send a complete export of your account data within 15 business days.

Yes. You can request deletion of non-mandatory profile data via the account settings page or by contacting support. Mandatory transaction data is retained for up to seven years under Indian financial compliance rules and cannot be removed earlier.

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can adjust cookie preferences in your account dashboard. Turning off analytics cookies does not affect login or payment functionality.

We revise terms as needed and publish the updated date in the document footer on sunlott.co. If a change materially affects your rights, we send a notification to your registered email before the revision takes effect.

Yes. Payment reference data — including UPI, Paytm, and PhonePe transaction IDs — is stored under the same privacy policy as all other account data, encrypted and retained only as long as required by applicable regulations.

Contact our compliance desk at [email protected] with details of the concern. We investigate all data-processing complaints and aim to respond with findings and any corrective action taken within 10 business days.

Explore sunlott Terms and Account Policies

Reach Us on Policy and Account Matters

Open and Accountable: Data, Cookies and Security

Data Storage

Cookie Policy

Account Security

Data Retention

Your Right to Access

Requesting Changes

Frequently Asked Questions About sunlott Legal Terms

01 Where do sunlott's terms and conditions apply?

02 How do I request a copy of the personal data sunlott holds on me?

03 Can I ask sunlott to delete my personal data?

04 How does sunlott use cookies and can I turn them off?

05 How often are the legal terms updated and will I be notified?

06 Are payment details like UPI or Paytm transactions covered under the privacy policy?

07 What should I do if I believe sunlott has processed my data incorrectly?

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